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'Plan A' by Marks and Spencer
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'Plan A' by Marks and Spencer

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Through Plan A, Marks and Spencer are working with their customers and suppliers to combat climate change, reduce waste, use sustainable raw materials, trade ethically, and help the customers to lead healthier lifestyles.

Since its launch in January 2007, M&S made great progress on the five Plan A pillars – Climate change, Waste, Natural resources, Fair partnership and Health and wellbeing. According to M&S:

"In the last three years, thanks to Plan A, we’ve made a number of groundbreaking innovations that have changed the way we do business:

- We’ve got one million M&S customers to raise over £2.2m for Oxfam and saved 4 million items of unwanted clothes from going to landfill.
- We’ve improved energy efficiency by over 10% in our stores.
- We’ve reduced packaging on our foods by 16%, without compromising freshness, quality or shelf life and cut costs in the process.
- We’ve improved fuel efficiency by over 20% and introduced our instantly recognizable ‘tear drop’ aerodynamic lorry trailers.
- We’ve made clothes hanger recycling ‘mainstream’ with 120 million re-used or recycled each year. 
- We’ve reduced the number of food carrier bags we give out by 400 million each year.
- We’ve purchased GreenPalm Certificates to cover all of the palm oil used in our M&S products. By doing this we are rewarding palm oil producers for working in a sustainable and responsible way.

Whilst we will continue to deliver the commitments we set in 2007, the lessons learned have convinced us that the time is right to extend our ambition beyond our original 2012 deadline with bold new targets to 2015 and beyond. In doing so, we are setting ourselves an ambitious goal – to be the world’s most sustainable major retailer by 2015."

Complete Plan A commitments can be viewed at http://plana.marksandspencer.com/media/pdf/planA-2010.pdf











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